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Terms & Conditions

The White Willow brings to you a risk-free trial offer to all its customers.

Happiness 101 Nights Sleep Trial applies to -

• Regular Pillows
• Cervical Pillows
• Speciality Pillows
• Slim Pillows
• Ultra Slim Pillows

The 30 Nights Sleep Trial applies to -

• Support
• Travel
• Cushions
• Kids
• Accessories

All the policies below are applicable to both Trial Return Policies.

If you are not happy while sleeping on our Memory Foam Bed Pillows, you may return it for any reason within 101 nights and you will be eligible for a full refund. You must ensure that the products returned by you are not damaged, with no soiling, tears, or stains and the pillow cover must be returned with the pillow and it should be in a donatable condition.

Terms & Conditions for 101 Nights Trial -

• The White Willow 101 Trial policy is limited to 10 pillows per household per year, and it must be exercised directly with The White Willow, no later than 101 th day following delivery of the product, of which you want a refund.

• Our 101 nights trial policy applies only to the original purchaser of genuine The White Willow Pillows, who purchased their products directly from the website and amazon.in

• The 101 nights trial policy may not apply or may apply differently, to purchases of The White Willow via other The White Willow Distribution channels (Flipkart, Pepperfry, Myntra, Seniority, One MG, TataCliq, Jabong, Meddey or from any other unauthorised sources).

• The final decision on refund under 101 nights trial offer will be made by The White Willow Management. The company reserves the complete right to refuse any request claim if it doesn’t fulfill the terms and conditions of the 101 nights trial offer.

• If at least one of a particular product type is returned or exchanged from an initial order, that customer or shipping address will not be eligible for additional trials on subsequent orders of that particular product.

• The 101 trial free policy is applicable for products listed under Pillows i.e. Regular pillows, Cervical Pillows, Speciality Pillows, Slim Pillows and Ultra Slim Pillows and all other products are only applicable for 30 days return policy.

• The 101 trial free policy is only applicable for orders placed 1st May 2019.

Terms & Conditions for 30 Nights Trial -

• Our 30 Trial policy is limited to 10 pillows per household per year, and it must be exercised directly with The White Willow, no later than 30th day following delivery of the product, of which you want a refund.

• Our 30 nights trial policy applies only to the original purchaser of genuine The White Willow Pillows, who purchased their products directly from the website and amazon.in

• The 30 nights trial policy may not apply or may apply differently, to purchases of The White Willow via other The White Willow Distribution channels (Flipkart, Pepperfry, Myntra, Seniority, One MG, TataCliq, Jabong, Meddey or from any other unauthorised sources).

• The final decision on refund under 30 nights trial offer will be made by The White Willow Management. The company reserves the complete right to refuse any request claim if it doesn’t fulfill the terms and conditions of the 30 nights trial offer.

• If at least one of a particular product type is returned or exchanged from an initial order, that customer or shipping address will not be eligible for additional trials on subsequent orders of that particular product.

• The 30 trial free policy is only applicable for orders placed 1st May 2019.