Risk-Free Trial
If you're not completely happy with any of our products, you can return them within 101 days for a full refund. Ensure the products are returned in a donatable condition without damage, soiling, tears, or stains, and with all original components included.
Easy Returns Process
- Initiate Return: Click here to start the refund/return process.
- Prepare Item: Ensure the product and its components are clean and undamaged.
- Receive Refund: Get a full refund, no questions asked.
Terms & Conditions
- Trial Limit: The 101 Days Trial is limited to 10 products per household per year and must be initiated within 101 days of delivery.
- Original Purchaser: The trial is available only to the original purchaser who bought the products directly from our website.
- Other Channels: The trial policy may vary for purchases made through other distribution channels like Amazon, Flipkart, Pepperfry, Myntra, Seniority, One MG, TataCliq, Jabong, Meddey, Ajio, Seniority, or any other channel apart from the direct brand website.
- Refund Decision: The White Willow Management reserves the right to make the final decision on refunds under the 101 Days Trial offer.
- Subsequent Orders: If at least one product of a particular type is returned or exchanged from an initial order, that customer or shipping address will not be eligible for additional trials on subsequent orders of that particular product.
- Policy Applicability: The 101 Days Trial policy is only applicable for orders placed after 1st May 2019. All other products are subject to a 30-day return policy.