We, at “The Hue Cottage”, understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
DELIVERY
A) How does the delivery process work?
- Once you have placed an order on our website, our system starts processing your order almost immediately.
- Next, your item is passed through a quality check before handing over to the courier partner.
- Your item is packed securely and handed over to our trusted delivery partners.
- Then, your item is shipped to your location.
- In case your address falls in a location that is not served by our delivery partners, The Hue Cottage team will contact you and find an alternative solution to make your order reach you.
We aim to ship the products within 7-10 working days. There may be few cases where some delays due to dependencies at various levels might be experienced. Furthermore, We diligently ship orders throughout the week.
Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you in the best time and we truly appreciate your patience.
Yes, you sure can! Once your order is shipped, you will receive an email from The Hue Cottage with the tracking ID of the respective courier partner. You can simply click TRACK ORDER and enter your order number or full AWB to check where your order has reached or how long it will take to get delivered.
We go an extra mile to make sure you receive your order in top-notch condition. Each item is
wrapped in sturdy packaging so that it stays free from any physical damage. So far, The Hue Cottage has received minimal complaints about damaged items due to packaging.
The Hue Cottage provides international shipments, most of the shipments take place with Fedex, DHL & Aramex. We happily offer our customers lucrative shipping for all international orders.
Taxes and duties are calculated according to your shipping destination and are borne by the customer. As the recipient, you are liable for all applicable import duties, customs and local sales taxes(If any) levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.